25 Years of Innovation: How PSAHelpline.ph Transformed Access to PSA Certificates for Filipinos Nationwide

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This year, PSAHelpline.ph celebrates 25 years of pioneering innovation and service excellence in helping Filipinos conveniently access their PSA certificates—proof of its commitment to continuously improving how civil registry documents are delivered across the country.

Launched in 2000 as NSO Helpline Plus, the service is the first and longest-running PSA certificate ordering and delivery platform in the country. What began as a groundbreaking call-in hotline (737-1111) quickly became a trusted solution for millions of Filipinos seeking a more accessible and secure way to request birth, marriage, and death certificates, as well as Certificates of No Marriage (CENOMAR). By 2011, the service expanded its reach and convenience through the launch of its official website, allowing users to place orders online using desktops, laptops, tablets, or mobile phones—without the need to leave home.

In 2013, following the creation of the Philippine Statistics Authority (PSA) from the former National Statistics Office (NSO), the service was officially renamed PSAHelpline.ph. The rebranding reflected the platform’s strengthened role as a reliable digital partner of the PSA and marked a new phase in its commitment to making vital documents more accessible to Filipinos across the country. Today, PSAHelpline.ph continues to lead the way in digital service innovation, now also offering the Certificate of No Death (CENODEATH) and PSA certificates with QR codes for improved authenticity and verification.

Since then, PSAHelpline.ph has grown into a fully digital, nationwide platform trusted by millions. From its beginnings as a call-in service, it has continuously improved its features and operations. Today, users can conveniently order their PSA birth certificate, marriage certificate, death certificate, CENOMAR, or CENODEATH online without the need for a PSA online appointment. The process is simple: visit www.PSAHelpline.ph, fill out the online form, choose your preferred payment method (over-the-counter, mobile wallet, credit/debit card, or online banking), and wait for your PSA delivery to arrive.

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Mum Shares: AutoDeal Steers PHL Automotive E-Commerce Forward With 13th Insights Report

The automotive industry is going through a state of massive change from connectivity, electrification, and digitization of the customer experience. Customers expect seamless digital experiences not only from ecommerce, but also when buying a car, where they expect a personalized and multi-channel journey.

AutoDeal prides itself on being a key component in modernizing the customer experience for local car buyers in the Philippines. Since 2014, AutoDeal has provided buyers the ability to compare vehicles; find special offers; and, complete multiple stages of the car-purchase transaction online. Every month, the online automotive marketplace enables consumers to get the best price on brand new vehicles by comparing offers from multiple dealers by simply going to the AutoDeal website. This enables buyers to transact quickly with trained and vetted sales agents from a network of official partner dealers. AutoDeal’s CEO and Co-Founder Daniel Scott shares: “As automotive retail propels towards digital, AutoDeal is receiving more customers every day, which translates to more sales for our partners every year. AutoDeal was able to deliver over P28B worth of sales to their partners in 2021 from 24,835 purchasers”.

AutoDeal also helps report consumer trends, insights, and feedback directly to key players in the automotive industry as a means of helping lift the standard of digital commerce. As AutoDeal’s Co-founder Christopher Franks explains: The platform offers improved accessibility to vast amounts of data which translates back to more money left in the pockets of consumers. “These detailed insights on how automotive customers shop makes AutoDeal a core component in helping the auto industry evolve at a time when automotive brands are having to reshape business models and organizational structures to stay competitive in the market”.

Every year, the data collected via the AutoDeal platform is communicated through AutoDeal’s Industry Insights Report.

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Mum Reviews: OneClass.com’s Free Tutoring Program With Livestreaming

The Covid-19 pandemic has disrupted classes all over the world, keeping most students safe at home while we ride the virus out. This poses an additional challenge to mothers and parents who find themselves worrying about their children’s education and learning for the first time in a long time.

It is fortunate that some schools have stepped up and begun offering online classes to make up for the missed lessons and classes in school. But for children whose schools do not provide alternative learning, it is rather problematic and surely another thing to worry about for parents.

Today, I am sharing an awesome #mumfind for mums who are rather in a bind and finding themselves stressing about how to keep their children learning, and keep them away from their games and gadgets even for a little while, as they stay at home during this outbreak.

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