Money Matters: 5 Ways To Keep Your Customers During The Pandemic

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The Covid19 pandemic put a stop in world economies. It made businesses, big and small alike, struggle to keep afloat while the world wait with bated breath for the onslaught of the would-be biggest health crisis of our time to finally stop. Numerous establishments were badly hit. Some may not even be opening up shops anytime soon. While those who were lucky enough to continue providing products and services to now-homebound customers and clienteles grapple at the staggering changes and restrictions brought about by the current situation.

The economic crisis brought about by this health emergency is but another reason to make sure your customers continue to patronize your products and services. Here are a few things to do exactly that:

Focus on your existing customers

The loyal customers are the backbone of every business or enterprise. You need to put premium on your existing customers as you also build a number of new ones for your business. Commend the people who continue to support your company even in this difficult times. Go the extra mile to provide better service or improved products.

A few of the things you can do to show your customers exactly how you value them includes reviewing your loyalty program or hosting free webinars. You can also provide streamlined customer support for an even improved customer experience.

Establish a constant communication with your customers

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Now that your clients are unable to see you face-to-face as they cannot visit your shop or your store, it is high time that you set up a way for your customers to contact you conveniently and instantly. This is also the time to show your users and subscribers that you hear them and that you empathize with their causes. You can use your online pages for this purpose. You can also set up a mailing list or set up a hotline where the users can contact you any time.

Ask your self this question: why do I need a customer 360 view? and consider investing on softwares and products to help you effectively manage your customer data. This will allow you to use these data in order to serve and supply your clients better.

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Money Matters + Clay Advisors: 5 Tips On How To Get Better At Managing Your Money

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The beginning of the year is always the best time to evaluate your spending habits and money management skills, as well as formulating ways and making plans to get better at managing your finances. This is most ideal especially if you have plans for the year that would require spending or saving up big amounts of money and/or investing your hard-earned money.

Create A Budget

Creating a budget and making a list of all your incomes, savings, and expenditures is a fool-proof way of tracking your finances. It primarily serves as a record of where all your money went and gives you a clear picture of your financial situation. This written record will allow you to better monitor your finances, thereby making money management a whole lot easier.

Plan Those Purchases

Whether you have major purchase plans for the year, like buying a house or a new car, or simply doing the groceries weekly, it is best to plan your purchases ahead in order to see how you can regularly set aside a fixed amount for the said expenses. Creating such will also allow you to schedule major purchases around those dates when you are expecting bigger income or additional bonuses while relegating smaller or regular purchases on dates when smaller amounts of money are coming in.

If you are planning to buy a new house, using calculator apps like the one found at https://www.sofi.com/home-affordability-calculator/ will also be effective in helping you plan and prepare your budget for this major purchase.

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Money Matters: Where Are You In Your Financial Journey? {Quiz}

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Are you just getting started or already well on your way to financial security? Find out here!

Flexibility is great. Especially in money matters. You get to go your own way, pave your own path, and do what works for you {and shun what doesn’t!}. But too much of a good thing could be bad. So in order to take full advantage of the gift of flexibility, you need a little structure and some timeline. Take the quiz below to know where you are financially, so you can plan, protect, and proceed with your best life ever!

1. Where are you now in your career?

  • a. Starting out and getting experience/training
  • b. Seeking promotion or changing jobs to enhance career
  • c. Preparing for retirement

2. How much are you making now?

  • a. Your spending is still greater than your income
  • b. You regularly receive pay rises and salary increases
  • c. Your expenses have gone down and savings have started to build up

3. What are your biggest expenses?

  • a. Mortgage, car loans, and credit card debt
  • b. Utility expenses, children’s allowances, tuition fees
  • c. Retirement fund, medical expenses, real property taxes

4. What’s your current financial goal?

  • a. Travel abroad and pay off credit card debt
  • b. Save for children’s college education and buy your own home
  • c. Build your retirement fund and beat estate tax

5. What does a financially secure future mean to you?

  • a. Earn enough to do and buy what you want
  • b. Live comfortably (whims included!) with your family amidst house repairs and tuition fees
  • c. Have enough assets to live comfortably and still leave something to your heirs

6. What are you doing to make that future happen?

  • a. Saving up and developing new skills
  • b. Investing and finding other streams of income
  • c. Turning retirement savings and pensions into income
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