Money Matters: 5 Ways To Keep Your Customers During The Pandemic

Photo by Álvaro Serrano on Unsplash

The Covid19 pandemic put a stop in world economies. It made businesses, big and small alike, struggle to keep afloat while the world wait with bated breath for the onslaught of the would-be biggest health crisis of our time to finally stop. Numerous establishments were badly hit. Some may not even be opening up shops anytime soon. While those who were lucky enough to continue providing products and services to now-homebound customers and clienteles grapple at the staggering changes and restrictions brought about by the current situation.

The economic crisis brought about by this health emergency is but another reason to make sure your customers continue to patronize your products and services. Here are a few things to do exactly that:

Focus on your existing customers

The loyal customers are the backbone of every business or enterprise. You need to put premium on your existing customers as you also build a number of new ones for your business. Commend the people who continue to support your company even in this difficult times. Go the extra mile to provide better service or improved products.

A few of the things you can do to show your customers exactly how you value them includes reviewing your loyalty program or hosting free webinars. You can also provide streamlined customer support for an even improved customer experience.

Establish a constant communication with your customers

Life in the time of Covid-19, money matters, tips and tricks, money talks
Photo by Jon Tyson on Unsplash

Now that your clients are unable to see you face-to-face as they cannot visit your shop or your store, it is high time that you set up a way for your customers to contact you conveniently and instantly. This is also the time to show your users and subscribers that you hear them and that you empathize with their causes. You can use your online pages for this purpose. You can also set up a mailing list or set up a hotline where the users can contact you any time.

Ask your self this question: why do I need a customer 360 view? and consider investing on softwares and products to help you effectively manage your customer data. This will allow you to use these data in order to serve and supply your clients better.

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Mum Shares: Share Posts + Earn Rewards On Social Media!


All while you learn and share financial knowhow

Admit it or not, social media has been a part of our every day ~ every waking hour, every cherished moment, every achievement. Digital-savvy or not, we’ve all become social media natives, especially now, while in the midst of a pandemic. And that’s not necessarily a bad thing.

Using social media to hone my skills and talents to take advantage of business opportunities has honestly been a lifesaver for me and many others during these difficult times. Social media helped us stay connected with our loved ones during the months-long lockdown, distracted us from what’s happening, and encouraged us to continue trudging on because, well, we’re all in this together. Cue music.

It’s an escape {if you follow the right people}, a safe place to breathe and relax while laughing at adorable cat videos. It’s a platform where you can be anything you want to be {or truly are}.

Yeah, yeah, it’s an endless source of entertainment. But did you know that you can earn rewards from it, too? And all with no cost to you? Just download an app, FWD Affiliates, register, and share.

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Money Matters: 5 Tips On How To Manage Your Finances in the Time of Covid-19

The Covid-19 pandemic may have taken its toll not only on your personal well-being but your finances, but this does not mean you should give up and lose hope altogether. With frugal living and budget-savvy skills, there is no way you cannot tide this over until things get back to normal or, atleast, to the semblance of normalcy you used to enjoy before the virus hit.

Here are top 5 ways on how you can be manage your finances even in this most difficult of times:

Re-examine your family budget

Now is the best time to scrutinize your family budget and cut back on those expenses that aren’t as important. Why not scrimp on online shopping during sale and promos, and putting your money into something else, instead? Or maybe, instead of alloting funds for a weekend takeaway from your favorite restaurant, you can have a picnic at home or make it a teachable moment for the kids and have them help in the kitchen to prepare their favorite meals and dishes or participate in a family cook-off. This will not only save you a substantial amount of money, it will also prove to be a great bonding activity for the whole family.

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Photo by Kelly Sikkema on Unsplash

Build up your personal savings

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Mum Inspires: Realizations + Lessons Learned From COVID-19 {And Why It’s Important To Be Financially Prepared For Anything, Pandemic Or Not}


I have always been a “half glass full” kind of person. For me, there will always be a silver lining to everything ~ even in cases like the COVID-19 pandemic. While I know that the virus continues to take and threaten a lot of lives ~ and continues to impact the global economy, I like to think that this pandemic has also been an eye-opener of the things we can control. This includes the way we react to issues around us, the way we weed out the negativity around us, and, the way we plan our lives moving forward.

Because while the future is uncertain, we can always take steps to prepare today so we can worry less tomorrow. COVID-19 has affected our lives in different ways but the lessons we learned from it are essentially the same. Here are five lessons everyone learned or should learn, especially now that most of us are finally back to work.

Health is indeed wealth

Your health is your best asset ~ both physically and financially. Pandemic or not, protecting your health always comes first. And having good health and being in shape give you more energy to work hard for your family while pursuing your passions. Staying healthy saves you a lot of money too. After all, getting sick is not cheap. You have to pay for medicines, treatment, and confinement. Costs for COVID-19 treatment can reach millions, and so do other critical illnesses like cancer, heart attack, renal failure, or stroke.

But if you do get sick {and often these illnesses will just strike without warning}, there are ways to make sure you are financially prepared. Protection plans like FWD Insurance’s Set for Health ensure that you have the money you need to pay for any medical bills. It allows you to claim up to three times against major critical illnesses ~ and if you remain healthy by 75 years old, you’ll get your money back.

Better to focus on the good and the positive

With all the uncertainties surrounding the pandemic, the worst thing anyone can do is to spread more negativity and for people to jump in the bandwagon. Nothing will come out from ranting or complaining. One must look at themselves and just contribute in their own way, to make the current normal easier to deal and live with.

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